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Article ID: 2877

Hotel and retail industries top list of best companies for customer service

University of North Carolina at Chapel Hill

What kinds of businesses offer the best service to their customers? Hotel and retail companies, according to a new international study conducted in part by a researcher at the University of North Carolina at Chapel Hillπs Kenan-Flagler Business School.

1-Aug-1997 12:00 AM EDT

Article ID: 2870

Organization Recommends Stricter Tobacco Marketing Guidelines

American Lung Association (ALA)

Calling the proposed tobacco settlement's advertising provisions "a mere inconvenience to the tobacco industry," the American Lung Association and a volunteer task force of advertising and marketing experts today issued recommendations for ways to end tobacco advertising and marketing to adolescents.

1-Aug-1997 12:00 AM EDT

Article ID: 2865

Competing Price Strategies Make Supermarkets the Winners

Stanford Graduate School of Business

In the supermarket business, margins are razor-thin compared to the profits enjoyed by other retailers. Stanford Business School Marketing and Management Science Professor Rajiv Lal went shopping to find out why the low price leaders who offer the cheapest daily prices do as well as they do.

31-Jul-1997 12:00 AM EDT

Article ID: 2841

Data mining demonstration calls on new network capability

University of Illinois at Chicago

At a recent conference on "data mining" at the University of Illinois at Chicago, experts from around the world witnessed a first in the use of the next generation of network communications. The demonstration of data mining--the automatic search for patterns, asociations, and changes in large databases--is important because it showed data mining shows data mining can be done over a wide geographic area.

29-Jul-1997 12:00 AM EDT

Article ID: 2828

Purdue experts offer help when work and family combine

Purdue University

"Most issues that relate to families also relate to family- owned businesses," says Doug Sprenkle, Purdue University professor of child development and family studies. When problems in the workplace involve the family relationships of the participants, standard business advice is of limited value, he says.

25-Jul-1997 12:00 AM EDT

Article ID: 2813

Social welfare programs adversely affect labor market

University of Notre Dame

Government social welfare programs have helped create a less secure labor environment for the typical American worker by inadvertently harming family values, according to a new study by two University of Notre Dame economists.

22-Jul-1997 12:00 AM EDT

Article ID: 2810

Sales Managers' Biases Occur Even Before Interviews

University of South Florida

Sales managers have low expectations when African-Americans apply for professional sales jobs, but according to a study conducted at the University of South Florida, that can have a paradoxical effect: interested, qualified African-Americans may be seen as even more qualified than equally-qualified Caucasians.

19-Jul-1997 12:00 AM EDT

Article ID: 2804

Expert: Count The Cost Of Divorce Before You Split

Purdue University

Preparing for marriage is crucial, but a Purdue University expert on family budgeting suggests that the slogan "look before you leap" may be just as important when it comes to divorce.

18-Jul-1997 12:00 AM EDT

Article ID: 2784

Harris named new dean of College of Business Administration at Georgia State University

Georgia State University, J. Mack Robinson College of Business

Dr. Sidney Harris has begun his duties as the new dean of the College of Business Administration at Georgia State University, effective July 15. The 47-year-old Atlanta native is the university's first African-American dean and represents only one of about 3 percent of African-American business school deans in the country.

15-Jul-1997 12:00 AM EDT

Article ID: 2773

Dr. Michael Hergert named Dean of SDSU's College of Business Administration

San Diego State University, College of Business Administration

Dr. Michael L. Hergert has been appointed Dean of the College of Business Administration at San Diego State University effective July 1. The announcement was made by SDSU Vice President for Academic Affairs Ronald Hopkins.

12-Jul-1997 12:00 AM EDT

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