Newswise — Baylor Health Care System ranked highest among all hospital systems in the Dallas/Fort Worth area for "Best Overall Quality of Care," according to a recent study conducted by Rincon and Associates, a Dallas-based market research company.
Among the findings, the report shows that in addition to identifying Baylor Health Care System as having the best overall quality of care in the region, nearly twice as many consumers regard Baylor hospitals as having the best quality of cancer treatment in comparison to the second-ranked system. In the area of quality heart treatment, Baylor outscored its closest competitor by 7 percentage points.
The report also cited efforts by the Baylor system to improve their service to culturally diverse patients as "very positive for their corporate imagery and undoubtedly welcomed by area residents."
"The HealthWatch report is gratifying because it validates what our own survey results show: Baylor is a highly regarded health care system in the Dallas/Fort Worth area. At Baylor, we will continue to advance our patient care and research efforts to earn the trust and respect of the communities we serve throughout North Texas and beyond," said Joel Allison, president and chief executive officer, Baylor Health Care System.
The HealthWatch 2006 Report, which was released the week of July 17, evaluated a multi-cultural telephone survey conducted in April and May 2006 across the Dallas/Fort Worth area. The report looks at public perception of a variety of health-related topics, including hospital awareness and utilization, advertising, sources of medical information, exercise and fitness center usage, to name several.
Baylor Health Care System is a network of hospitals, primary care and specialty care centers, senior health centers, rehabilitation clinics, ambulatory surgery centers and the Baylor Research Institute. One of the largest private-sector employers in Dallas/Fort Worth, Baylor employs more than 16,000 people and has more than 3,600 physicians on its medical staffs. Baylor University Medical Center, flagship hospital of the system, is a major patient care, teaching and research center for the Southwest. For fiscal year 2005, Baylor Health Care System reported $314 million in community benefit to the Texas Department of State Health Services.
For more information about Baylor, visit http://www.BaylorHealth.com.
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