A period of adversity like COVID-19 isn't necessary for a team to be resilient, but it does need one to demonstrate resilience and learn from the experience.
This is just one of the findings in a new study published in the Academy of Management, which provides a road map for increasing a team’s capacity to overcome adversity.
Sal Mistry, assistant professor of business administration at the University of Delaware, can elaborate on the following points:
1. Team resilience occurs/is built before, during and after crisis.
2. The biggest thing a leader can provide a team during a crisis is sensemaking – providing useful information to help them withstand the shock, move through the turbulence, and execute on the future direction of the team's task(s).
3. Just because a team has members that are resilient or who display resilient behaviors, that doesn't automatically mean that the team is resilient.