Internet redefines the role of travel agent
Purdue UniversityA Purdue University travel expert predicts that the Internet will change the way travel agents do their jobs. "It's inevitable that the business of travel agencies will change," says Alastair Morrison, professor of restaurant, hotel, institutional and tourism management. "The Internet is a way to bypass travel agents, and, though it doesn't signal their demise, it is impacting the travel industry."