Real-Time Operational Intelligence to Change Work Flow and Care for Patients

Sanford Health and Intelligent InSites Sign $30 Million Contract

Released: 20-Feb-2014 10:00 AM EST
Source Newsroom: Sanford Health
Contact Information

Available for logged-in reporters only

Newswise — Sanford Health has selected Fargo-based Intelligent InSites to develop a real-time, enterprise-wide solution to help improve operational efficiency, quality and patient experience. The $30 million solution supports Sanford’s objectives to decrease operational costs, reduce delays in patient care and increase clinical efficiencies and staffing productivity over the next several years. InSites will deliver real-time, in-the-moment information to help staff at all steps of the patient care experience.

Sanford’s implementation of the Intelligent InSites software takes in real-time location data and interprets it into helpful intelligence in the form of tasks and notifications, visualized locations of people and equipment on map views, and in-depth analytics and reporting showing utilization, duration of equipment or people in various statuses, and so on. This data will provide Sanford with unprecedented visibility, analytics, and intelligence into its operational processes. Initial uses include asset management, temperature monitoring, ambulatory workflow, and operating room workflow. Future use cases may include emergency department workflow, hand hygiene monitoring, and inpatient workflows.

Sanford and Intelligent InSites want to seamlessly integrate this solution into day-to-day activities to provide staff with the right information, at the right time, and on the right device. A few examples include: personalized mobile apps that help caregivers prioritize rounds and track progress against department goals like time at bedside or call light responsiveness; and automatically-updated view boards that show hospital patients their care team, what to expect for the day and even when the lunch cart arrives on the floor—all with the goal of improving staff and patient experiences while increasing efficiency.

In the clinic setting, the InSites solution is helping Sanford deliver “patient-centered care” where patients bypass the waiting room and go to assigned exam rooms where nurses, physicians, and lab technicians come to them versus them making their way around to different service locations. This technology will shift the entire flow of the patient experience in the clinic. In the hospital, initially the focus will be on asset management, temperature monitoring and patient flow. Reports will help Sanford improve patient care, reduce costs, and standardize processes for a consistent and repeatable patient care experience.

For the vast majority of Sanford staff, this technology is “hands-free,” meaning it doesn’t require entering information on a keyboard. Location and duration data are acquired and alerts are sent automatically. Targeted role-based training will be provided to help staff quickly and effectively prepare and take action with minimal interruptions.

The InSites software is designed to span multiple hospitals across large healthcare systems, aggregating and processing data to provide real-time operational intelligence at the department level and hospital level. At the healthcare system level, the InSites solution will help Sanford employees impact operational processes and patient care in real time. The enterprise-wide capabilities of the Intelligent InSites software will allow Sanford to monitor, benchmark, and improve system-wide operational performance and process improvement initiatives, resulting in increased healthcare efficiency and improved patient care.

“This is all about improving the experience not only for our patients but also our own employees. As a leader in healthcare both for quality of our clinical care and our use of technology to transform and improve our operations and patient care, InSites was the obvious partner for Sanford Health,” says Nate White, Chief Operating Officer for Sanford Health.

Installation is being conducted over the next several months at the Fargo and Sioux Falls Medical Centers. Sanford’s new Moorhead clinic will go live with the system when they open March 3rd. Others will begin in late Spring of this year. Additional locations added in later phases will include Thief River Falls, Bismarck, Bemidji, Worthington, Dickinson, and Aberdeen.

“We’re thrilled to be partnering with Sanford Health and leveraging our operational intelligence platform to make significant improvements in the seven flows of healthcare, including the flows of patients, clinicians, medications, supplies, equipment, information, and process engineering,” said Doug Burgum, Chairman and CEO of Intelligent InSites. “Having a strong strategic partnership with another visionary organization that shares our goal of driving high-impact innovations in healthcare delivery is great. Having them as neighbors is a bonus, not only for our organizations, but for our communities.”

In addition, Sanford and Intelligent InSites will partner on future innovative, co-developed solutions that will integrate with Intelligent InSites platform and support both organization’s long-term visions.

About Intelligent InSites
Intelligent InSites helps transform healthcare with real-time operational intelligence that improves care, enhances the human experience, and increases efficiency. Through its open, real-time, healthcare platform, Intelligent InSites automatically collects and processes data from multiple data sources such as EHRs, financial systems, building systems, sensory and Real Time Location Systems (RTLS), mobility solutions, and other healthcare IT solutions–then provides actionable intelligence to achieve cost savings, operational excellence, and better care. By utilizing the enterprise-wide architecture of the InSites platform, healthcare systems can leverage all legacy, current, and future data sources to optimize their technology investments across the entire organization, then have the flexibility to meet changing organizational, regulatory, and compliance needs. For more information, please visit intelligentinsites.com.

Intelligent InSites and the Intelligent InSites logo are trademarks or registered trademarks of Intelligent InSites and/or its affiliates in the U.S. and other countries. Third-party trademarks mentioned are the property of their respective owners.

About Sanford HealthSanford Health is an integrated health system headquartered in the Dakotas and is now the largest, rural, not-for-profit health care system in the nation with locations in 126 communities in nine states. In addition, Sanford Health is in the process of developing international clinics in Ghana, Israel, Mexico and China.

Sanford Health includes 39 hospitals, 140 clinic locations and 1,360 physicians in 81 specialty areas of medicine. With more than 26,000 employees, Sanford Health is the largest employer in North and South Dakota. The system is experiencing dynamic growth and development in conjunction with nearly a billion dollars in gifts from philanthropist Denny Sanford. These gifts are making possible the implementation of several initiatives including global children's clinics, multiple research centers and finding cures for type 1 diabetes and breast cancer. For more information, please visit sanfordhealth.org.


Comment/Share