A recent study has identified four factors that predict user satisfaction with customer service chatbots. The study also found that a positive chatbot experience was associated with customer loyalty, highlighting the importance of the findings to corporate brands.
On December 8th on Fox News, during a transition between her show and Sean Hannity, TV host Laura Ingraham wrongly claimed restrictions on eating out are not supported by science. The comment came after Hannity made reference to Ingraham’s on-air interview the previous day with a Los Angeles restaurant owner. The claim is inaccurate. There is evidence that restaurants and bars are among the most common places for the virus spread.
Today the American Association for the Study of Liver Diseases (AASLD) announced that Hepatology Communications – AASLD’s free, open-access journal – has been accepted into Clarivate’s Science Citation Index Expanded (SCIE) and Journal Citation Reports – one of the leading citation indexes for journals of science and technology. The journal will now be eligible for an Impact Factor (IF) evaluation, which measures the frequency that a journal is cited and contributes to its reputation in the scientific community. Hepatology Communications will receive its first Impact Factor evaluation in the summer of 2021.
Mohamed Kazamel, MD, has been selected to join the Muscle & Nerve Editorial Board. Dr. Kazamel will be responsible for managing Muscle & Nerve’s social media accounts, gaining followers, and growing the journal’s presence across all platforms.
The American Academy of Orthopaedic Surgeons (AAOS) invites journalists and print, online and broadcast news outlets to submit content to be considered for the 2021 Media Orthopaedic Reporting Excellence (MORE) Awards.
In a world where conspiracy theories and political polarization abound, how does one effectively pull off double duty at battling against both the spread of COVID-19 and misinformation about it? For answers, we turned to Rebecca Rice, a UNLV Greenspun College of Urban Affairs professor who specializes in crisis communication.
The American Society for Radiation Oncology (ASTRO) announced today that Sue S. Yom, MD, PhD, FASTRO, will become the new editor-in-chief of the International Journal of Radiation Oncology • Biology • Physics (Red Journal), ASTRO's flagship scientific journal. Dr. Yom will begin her five-year term on January 1, 2022.
The COVID-19 pandemic in the U.S. has been characterized by rapidly changing information, a high degree of uncertainty, and conflicting information about transmission, vulnerability and mitigation methods. Several studies focused on public perceptions of the pandemic and the impact of media will be presented during two sessions on December 15, from 2:30-4:00 during the Society for Risk Analysis virtual Annual Meeting, December 13-17, 2020.
Molecular Biology of the Cell (MBoC) is assembling an editorial board of early-career researchers dedicated to curating and classifying the impact of new articles published in MBoC and preprints posted on bioRxiv. Supported by a Learned Society Curation Award from the Wellcome Trust and the Howard Hughes Medical Institute awarded to MBoC’s publisher, the American Society for Cell Biology (ASCB), this new board of diverse, young editors will contribute to curation and recognition of research works across the subjects covered by MBoC.
The American Educational Research Association (AERA) has extended the deadline for submitting nominations for the Excellence in Media Reporting on Education Research Award to Tuesday, December 22, 2020.
Dig into the knowledge and interests of CSU faculty experts with their personal book recommendations.
Forest restoration, a form of reforestation, is viewed as an important approach to addressing the climate crisis and maintaining rainforests and their biodiversity.
Researchers from Rutgers University and New York University published a new paper in the Journal of Marketing that explores the phenomenon of user-generated content during experiences.
New research published today in Nature Communications claims to provide the first evidence-based analysis demonstrating the US President’s Twitter account has been routinely deployed to divert attention away from a topic potentially harmful to his reputation, in turn suppressing negative related media coverage.
Rapid Reviews: COVID-19 (RR:C19), an open-access overlay journal published by the MIT Press that accelerates peer review of COVID-19-related research preprints, is currently soliciting reviews of the following COVID-19 preprints.
The American Educational Research Association (AERA) invites nominations for the Excellence in Media Reporting on Education Research Award. The deadline is Tuesday, December 1, 2020.
With the heightened visibility of retracted publications during the COVID-19 pandemic there is an opportunity for dialogue on how and why papers are retracted, why this process can be challenging and ethically-fraught, and how the scientific corrections process can be improved.
Experts from institutions including George Washington University and Cornell University will participate in an expert panel covering a wide variety of topics on the U.S. Elections, with questions prepared by Newswise editors and submissions from media attendees.
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