Newswise — CLEVELAND – University Hospitals has been recognized by Ethisphere, a global leader in defining and advancing the standards of ethical business practices, as one of the 2023 World’s Most Ethical Companies.

This is the 11th year UH has received this recognition and is one of only seven honorees in the health care providers’ category.  In 2023, 135 honorees were recognized spanning 19 countries and 46 industries.

“University Hospitals provides compassionate care to more than a million patients a year—one  patient at time,” explained Cliff A. Megerian, MD, FACS, University Hospitals Chief Executive Officer; Jane and Henry Meyer Chief Executive Officer Distinguished Chair. “We are guided in this work by our core values of Service Excellence, Integrity, Compassion, Belonging, and Trust.   We are so proud to be named as one of the World’s Most Ethical Companies for the eleventh time.  This recognition is a testament to our caregivers who embody our values and demonstrate an unwavering commitment to our Mission: To Heal. To Teach. To Discover.”

UH highlighted several programs to Ethisphere in order to demonstrate its commitment to integrity and social responsibility. At its core, UH promotes a culture based on values and ethics. That culture is supported by a robust compliance and ethics program committed to continuous improvement.  One of UH’s signature programming events is Compliance and Ethics Week where the system hosts events designed to reinforce its commitment to integrity and ethical practices. UH saw a 30 percent increase in attendance over the previous year, leveraging both virtual and in-person events.

Furthermore, the health system expanded its Compliance Champions, a liaison program promoting compliant and ethical culture by broadening frontline resources to champion such messaging and programming. UH also implemented micro-trainings, a series of short trainings on a range of topics to support informed employees empowered to follow policies and do the right thing year round.  Currently, over 150 Compliance Champions participate in the program. 

UH also promotes its Speak Up Culture, in which caregivers across the health system are encouraged to speak up if they see something that strikes them as wrong, without fear of retaliation.

“University Hospitals is honored to receive this Ethisphere recognition,” said LaVonne E. Pulliam, JD, Chief Compliance Officer for University Hospitals. “This award is a reflection of a system-wide commitment to uphold our ethical standards and put our values into daily practice for the benefit of our patients and the community-at-large.  We are committed to be the most trusted health care provider for all people in our community.” 

“Ethics matters. Organizations that commit to business integrity through robust programs and practices not only elevate standards and expectations for all, but also have better long-term performance,” said Ethisphere CEO, Erica Salmon Byrne. “We continue to be inspired by the World’s Most Ethical Companies honorees and their dedication to making real impact for their stakeholders and displaying exemplary values-based leadership. Congratulations to University Hospitals for earning a place in the World’s Most Ethical Companies community.”

Methodology & Scoring Grounded in Ethisphere’s proprietary Ethics Quotient®, the World’s Most Ethical Companies assessment process includes more than 200 questions on culture, environmental and social practices, ethics and compliance activities, governance, diversity, and initiatives that support a strong value chain. The process serves as an operating framework to capture and codify the leading practices of organizations across industries and around the globe.

Honorees 

To view the full list of this year’s honorees, please visit the World’s Most Ethical Companies website, at https://worldsmostethicalcompanies.com/honorees.

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About University Hospitals / Cleveland, Ohio Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 21 hospitals (including five joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees. Follow UH on LinkedIn, Facebook and Twitter. For more information, visit UHhospitals.org.

 About Ethisphere

Ethisphere is the global leader in defining and advancing the standards of ethical business practices that fuel corporate character, marketplace trust, and business success. Ethisphere has deep expertise in measuring and defining core ethics standards using data-driven insights that help companies enhance corporate character. Ethisphere honors superior achievement through its World’s Most Ethical Companies® recognition program, provides a community of industry experts with the Business Ethics Leadership Alliance (BELA), and showcases trends and best practices in ethics with Ethisphere Magazine. Ethisphere also helps to advance business performance through data-driven assessments, guidance, and benchmarking against its unparalleled data: the Culture Quotient dataset focused on ethical culture and featuring the responses of 2+ million employees around the world; and the Ethics Quotient dataset, featuring 200+ data points highlighting the ethics, compliance, social, and governance practices of the World’s Most Ethical Companies. For more information, visit https://ethisphere.com.