Sound and Safe
Fuld Fellowship at Hopkins Nursing Trains Eyes on Patient Safety and Quality of Care
Source Newsroom: Johns Hopkins School of Nursing
Newswise — As many as 440,000 people die from preventable medical errors every year, according to a study recently published in the Journal of Patient Safety, making it the third-leading cause of death in the United States, behind only cancer and cardiovascular disease. Few understand the urgency behind these startling statistics better than Fuld Fellows, a team of Johns Hopkins School of Nursing students charged with addressing what ails the healthcare industry.
Funded by a grant from the Helene Fuld Health Trust, the program aims to prepare 200 new clinical nurses over five years (beginning in 2012) to develop the leadership skills and solid clinical foundation to improve care.
Many nursing professionals wait years, even decades, to gain the authority to make significant recommendations to how patient care should be managed. Fuld Fellows do it while they’re students.
“The Fuld Fellows are making an immediate difference in terms of contributing to the patient safety and quality engine at Hopkins. They’re having a direct impact on improving healthcare delivery — now,” says Associate Professor Cheryl R. Dennison Himmelfarb, PhD, RN, ANP, director of the Helene Fuld Leadership Program.
Fuld Fellows, past and present, reveal how the program prepares them to make informed decisions that lead to positive change.
Neisha Williams, current Fuld Fellow (Class of 2014)
As a pharmacist in her native Jamaica, Neisha Williams witnessed adverse situations in the hospital setting that she felt powerless to change. “Patients can die because of poor care. I thought, ‘If ever I have the chance to effect change, I want to,’ ” Williams says.
Through her Fuld research project, Williams once again found herself on a hospital unit. But this time, she was actively involved, helping to improve patient outcomes. Her Fuld project centered on creating electronic software to replace the paper-based process used in discharging patients from the obstetrics/postpartum unit.
Implementation of the electronic system resulted in an 86 percent drop in discharge errors. But what Williams gleaned from the experience extended beyond the success of the immediate project, which has since been implemented in a unit at Johns Hopkins Bayview Medical Center as well. It was the communication methods Williams honed during the project that made a lasting impression.
“Knowing the right things to say, and trying to get things going at the right time, was essential,” Williams says. She effectively applied the communication methods she learned — such as CUS, short for “I am Concerned, I am Uncomfortable, This is a Safety issue!” — to her clinical rotation in obstetrics.
Williams sees the very specific methods of communication she learned as pivotal to the success of her future career. “Knowing how to work as part of an interprofessional team — with doctors, occupational therapists, speech therapists, and others — all of these people could be necessary for the care of one patient,” Williams says.
Lee Gilman (Class of 2013)
After undergraduate school, Lee Gilman worked in Cambodia on HIV-related policy issues. He also spent time in San Francisco coordinating HIV studies. “I was trying to decide whether I wanted to work on the broader population side of things or whether there was something missing that could be filled with clinical expertise,” Gilman says. As a Fuld Fellow at Hopkins, he found what he was looking for.
“As someone who has worked on the policy side of healthcare, I feel that quality and safety is of supreme importance,” Gilman says.
His Fuld Fellow project: Assess an existing protocol on managing delirium in an acute setting — in this case, Hopkins’ Oncology Department — and recommend ways for improving it.
He began by schooling himself in the process of conducting evidence-based research, following guidelines set forth by JHSON. Next came a robust literature review, sifting through years of protocols. Then, he compared them with current protocol and “made recommendations based on where the synergy and gaps were for how to update Hopkins’ protocol,” Gilman says.
Beyond the hands-on research they conduct, Fuld Fellows also undergo a broad education in patient safety and quality models via four courses and a three-day interprofessional course for nursing, medical, and pharmacy students. The blend of classroom learning and practical experience served Gilman well.
“When I discussed quality improvement and patient safety in interviews with potential employers, a light automatically went on across the desk,” says Gilman, who secured employment post-graduation as a nurse clinician in Hopkins’ Department of Medicine.
Claire Levinson (Class of 2013)
Claire Levinson had barely embarked on her career as a medical device representative when she realized the need for change in hospital settings. “I witnessed wrong-site surgeries as a 24-year-old. It was an eye-opening experience in how care can break down. I was like: ‘I can improve this; I know I can,’ ” she says.
She was tasked with assisting on a hospital-wide initiative for developing an algorithm used to decide whether a patient should stay on blood thinners before undergoing surgical procedures. The challenging project required Levinson to consider multiple factors from a patient safety perspective. Having patients stop taking blood thinners prior to surgery may increase the risk of blood clots. But excessive blood loss is a risk among patients on blood-thinning medicines during surgery. There’s also the consideration of when to re-introduce blood thinners post-surgery.
Levinson presented her findings to 20 surgeons and nurses at Hopkins’ 2013 Patient Safety Summit. In a 25-page PowerPoint presentation, she demonstrated the project’s breadth: input from 12 different disciplines; the paring down of hundreds of pages of pre- and post-surgical anti-coagulant guidelines into one; and observations of 22 patients undergoing elective surgery at Hopkins over the course of 14 months.
Levinson now works in a hospital intensive care unit as a surgical nurse, just as she had planned. Because of her intense experience as a Fuld Fellow, she brings a perspective to her job that’s unique to a recent nursing school graduate. “I’ll be told a patient needs to go to surgery. They’ll say: ‘Stop the anti-coagulant 24 hours before.’ I’ll say: ‘Wait. Let’s have a discussion,’ ” Levinson says.
The Johns Hopkins University School of Nursing is a global leader in nursing research, education, and scholarship. The School and its baccalaureate, master's, PhD, and Doctor of Nursing Practice programs are recognized for excellence in educating nurses who set the highest standards for patient care and become innovative national and international leaders. Among U.S. nursing schools, the Hopkins Nursing graduate programs are ranked #1 by U.S. News & World Report. For more information, visit http://nursing.jhu.edu.